Kloud Hotel offers 174 air-conditioned rooms with flat-screen TVs, free WiFi, and safes. The Presidential Suite (35 sqm) has floor-to-ceiling windows with views of Shuinan Green Park, a master bedroom, and an additional bedroom. The Deluxe Japanese Family Suite (19-20 sqm) includes a tatami mat living room and a balcony, accommodating up to six guests. The Luxury Twin Bed Family Room (12 sqm) features two Sealy double beds, a bathtub, and two separate TOTO bidet toilets. All rooms have electric kettles and private bathrooms with bidets and hairdryers.
Dining Options
The hotel has two onsite restaurants. Kloud Buffet on the 15th floor serves à la carte and vegetarian breakfast options. The chef focuses on sustainable seafood, offering dishes like Taiwan grouper and escolar from the Eastern Atlantic, Indian Ocean, and North Pacific. Low-temperature roasting preserves the fish's texture, while ribeye steaks are seared over high heat to enhance flavor.
Leisure & Fitness
Guests can use the fitness center with Technogym equipment, relax in the garden, or take advantage of laundry facilities. The hotel is a smart green building, emphasizing environmental conservation, with features like reusable toiletries in some rooms.
Location & Transport
Kloud Hotel is in Xitun District, a 15-minute walk from Feng Chia University. Nearby landmarks include Wuqi Nonghuiyu Village Museum (1 km), National Taichung Theater (2.5 km), and Xidadun Cultural Center (1 km). The nearest airport is 9 km away. Public transport options include direct bus routes to Central Station.
Services & Amenities
The 24-hour front desk provides luggage storage and elevator access. Safety features include fire extinguishers. Room service is available, and upper-floor rooms are accessible by lift. The hotel does not offer disposable toiletries in some rooms as part of its environmental program.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I enjoyed my stay at Kloud Hotel. The location is excellent, just a short walk to the vibrant Feng Chia night market. The hotel is modern and has a beautiful view of the city, but I did face some challenges with check-in being fully self-service late at night. Overall, it was a comfortable experience with just a few minor inconveniences.
Rooms
7.0
The rooms were modern and comfortable, with high-tech features. However, the twin room I booked was a little small, which made it tricky to accommodate our luggage.
Service
8.0
I found the front desk customer service to be quick and professional. The staff assistance until 11 PM was useful, but the self-check-in process might be hard for those who are not tech-savvy.
Location
9.0
The hotel is conveniently located near the Feng Chia night market, making it easy to explore local food and shopping.
Dining
8.0
The buffet breakfast was delicious, and the dining area boasted a stunning view of the city, enhancing the morning experience.
Facilities
7.0
The hotel offers convenient facilities like room service and laundry, but I had an issue with the Netflix in the room not working.
Jane
United States,
March
2025
6.0/10
My stay at Kloud Hotel was quite pleasant. The location was fantastic, being just a short walk from Fengjia night market. The room was modern and comfortable, although a bit small for accommodating our luggage. Overall, it was a good experience, but there were a few hiccups with check-in procedures.
Rooms
7.0
The Standard Twin Room I booked was a bit small. We struggled to fit our two large suitcases, and one had to go out on the balcony. However, the room was comfortable and had a nice view.
Service
7.5
The automated check-in process was a bit cumbersome. I had trouble finding my booking initially but thankfully, some staff members were helpful. The overall service was good once we navigated the check-in.
Location
9.0
The hotel's location is a huge plus. It's within walking distance to the lively Fengjia night market, making it easy to explore the local culinary scene.
Dining
8.0
Breakfast was enjoyable with plenty of options. I particularly liked the sweet products on offer, and the dining area had a beautiful view of the city.
Facilities
8.0
Facilities like room service and laundry were handy. Everything I needed was conveniently accessible, making my stay more comfortable.
Michelle
United States,
February
2025
6.4/10
I had a six-night stay at Kloud Hotel, and while the hotel was new and clean, the location wasn't ideal. It took about a 15-minute walk to reach the Feng Chia night market. The breakfast arrangement was frustrating due to strict time slots, which stressed my holiday plans. Overall, it had its pros and cons.
Rooms
9.0
I loved the room with a window view; it was well-equipped for convenience. Everything was clean and tidy.
Service
7.0
Check-in was mostly automated, which didn't go smoothly at first due to language barriers, but staff assistance was helpful when needed.
Location
8.0
The hotel is within walking distance to the Feng Chia night market, but the narrow road could make bus parking challenging.
Dining
7.0
Breakfast had a good variety of oriental food, though the strict time slots hindered spontaneous dining. Dinner was enjoyable, even as a buffet.
Facilities
7.0
I appreciated the ample parking space and direct access to the elevator, though some amenities like Netflix didn't work during my stay.
William
United States,
January
2025
5.6/10
I recently stayed at Kloud Hotel for 4 nights. The hotel is modern and clean, with comfortable rooms and a strong water pressure. However, breakfast reservations were frustrating, as I couldn't enjoy impromptu mornings due to strict timing. Overall, it was a pleasant stay, but there are areas for improvement.
Rooms
7.0
The room was spacious with large windows, but the tile flooring was chilly in the winter and the lighting in the corridors felt too dim.
Service
6.0
Check-in was automated, which was convenient, but there were times I felt a lack of personal touch. The staff could improve their demeanor, especially in awkward situations.
Location
7.0
The hotel is conveniently located near Feng Chia night market, although it took about a 15-minute walk to get there.
Dining
6.0
The breakfast offered a variety of delicious food, although the reservation system made it difficult to enjoy it flexibly.
Facilities
8.0
The high-tech amenities in the room were impressive, and I appreciated the laundry service.
Andrea
United States,
October
2024
5.6/10
I had a pleasant stay at Kloud Hotel overall. The location was decent, being within walking distance to Feng Chia Night Market, but it wasn't right next door. The automated check-in was a bit tricky and could have used more staff assistance. However, the room was clean with a nice city view, and I enjoyed the buffet dinner and breakfast.
Rooms
9.0
The Eco Standard Double Room I stayed in was comfortable and spotless. I particularly loved the window view of the city.
Service
7.0
The automated check-in process wasn't very smooth. I faced some issues finding my booking, but luckily, another staff member helped me. It felt like a bit more staff could improve the service experience.
Location
8.0
The hotel is in a quiet neighborhood. It's about a 15-minute walk to the busy Feng Chia Night Market, which was convenient for me.
Dining
8.0
I enjoyed the breakfast and dinner. The buffet offered a good variety, especially for those who like oriental dishes.
Facilities
8.0
The hotel had ample parking space. and it included useful facilities like room service and laundry.
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